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IT Support On-Site & Remote

Our IT Support Solutions

Our IT company in Malaysia offers contract-based IT support services in various cities of Malaysia, including Kuala Lumpur, Penang, Ipoh, Kuantan and Johor Bahru. With over 120+ IT Technicians and Technical support engineer include cloud engineers, data analysts, network engineers, and system administrators it is easy for us to be available around the clock to provide IT onsite support and dedicated remote support ensuring minimal downtime and maximum uptime.

Our Technical support engineer and IT Technicians are certified and well-versed in providing the required Technical support and solutions to meet business requirements, with have proven years of working experience in the IT industry. We touch several domains and walk extra miles each day to provide best IT support services. We are IT outsourcing solution company In Malaysia, providing IT hardware, software customization and IT support service under one roof.

IT support

Our Best IT Support Services Incorporates

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EUC/Data Center

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Desktop Support

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User Onboardings

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Hardware Repairing

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Domain Management

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User Inductions

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Site Surveys

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Windows Deployments

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Cloud Computing

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Stock Inventory

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Server Management

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Virtual Computing

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IT Equipment Installation

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Network Access & Security

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Data Storage & Recovery

IT Onsite Support Services Extended To Regions

Our IT onsite support services are extended to Singapore, Indonesia, Vietnam, Japan, UAE, Qatar, Australia, Mexico and US. Our comprehensive IT outsourcing solution encompass a wide range of solutions and support to organizations such as hardware procurement, installation, configuration, end user support, warranty claims and asset disposal. Our technical support engineer provides onsite and remote support around the clock, enable IT ticketing system and track incidents, ensure timely resolution of issues within service level agreements.

IT Hub Technologies is regarded as one-stop IT outsourcing solution for the corporate industry. This includes offering support for computers, software, and hardware. Our experienced IT technician physically sets up computers and software systems at your desired office throughout your global branches.

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IT Hub Technologies is regarded one-stop IT outsourcing solution for the corporate industry. This includes offering support for computers, software, and hardware. Our experienced IT technician physically sets up computers and software systems at your desired office throughout your global branches.

Why Choose IT Hub Technologies As IT Support Service Provider?

With over ten years of experience in the field, going extra miles, resolving complex issues and providing constant support to our clients we are known as the Best IT support service provider in Malaysia. Services include tracking of tickets, hardware maintenance, warranties claims, desktop support, user onboardings, user inductions, server management, domain accessibility, network security, enable latest technologies, cost efficient and a well-maintained Infrastructure, allows businesses to focus on their core operations while having IT department outsourced, being maintained and supported by the IT experts.
With our analyses, forecasting, long term planning, backup strategies, keeps our working model unique, ensuring that your business operations get never disrupted.

Our well-versed IT technicians are specialized in deployment and providing top notch IT solutions to meet business requirements. Include EUC/Data Centers, IMAC for EUC/Data Centers, Desktop Support, Hardware Repairing, IT Asset Disposal (ITAD), Site Surveys, Installations and customized configuration, Stock Inventory and Audits, Full time dedicated outsourced resources. Our technical support engineers are certified in various domains that enable us to address any IT issues that may arise and we provide single point of contact to our clients for all the services we offer. Connect with us.

 

IT Engineers

Our Tech company provide IT onsite support service to various cities. We offer best IT support services from Level 1, Level 2 and Level 3 Engineers include Network engineers, System administrators, Data migration specialists, UI/UX designers, Web and App developers and Software engineers on contractual and on demand basis. We can offer several services including EUC/Data centers, network devices configuration, AD management, Domain and VPN accessibility, Windows deployment, desktop support and other wide range of Technical services.

Network Engineers

Our IT company in Malaysia also encompasses top-notch IT experts who specialize in designing and implementing network infrastructure. Our network engineers are well versed and certified by Cisco, Aruba, Juniper, Mikrotik, Ruijie. Our technical engineers are having hands on experience in networking devices configuration include switching, routing, firewall deployments, WLAN, VPN, MPLS, SD-WAN management. We also provide network troubleshooting onsite, network devices procurement, maintenance and upgrades.

Cloud Engineers

We are professional IT contractors with years of experience in cloud computing and virtualization technologies. We have certified engineers from Microsoft Azure, Ali Baba, and Amazon. You can rely on our IT company to migrate to the cloud, manage your cloud infrastructure, set up virtualized environments and optimize resource allocation for improved scalability, flexibility, and cost-efficiency. Our remote and onsite support service is exceptional, our technical engineers are well equipped for upcoming challenges and support around the clock.

System Administrators

IT Hub Technologies has several experienced system administrators available in Malaysia and other various countries. Our system administrators are certified and well experience in managing networks and domains Include AD and file storage server, WSUS and WDS management, security queues and access control policies, domain accessibility, wireless and VPN connectivity, network security, IT Asset management, users trainings and onboarding, server maintenance, data migrations and other crucial IT operations.

Software Developer

Our IT experts also includes software developer and software functional consultant, providing onsite service on monthly or project-based contract to worldwide clients. With access to more than 60+ software engineers and developers we are proud to be the top leading IT company in Malaysia. Our IT Technicians with hands on experiences in preferred languages as Java, Laravel, Ruby, C++, Rust, SQL, Python, PHP and other programming languages that can assist you developing customized software and solution for your business needs.

Data Analysts

We also have Data engineers and migration specialist in our organization are proficient in programming languages and big data technologies like Python, Java, SQL, Hadoop, Spark and Kafka. Our developers are potential in data management skills due to several years of practice. We can setup data storage systems, implement backup strategies, ensuring data integrity and disaster recovery capabilities. We also extract and acquire data from different databases like SQL Server, Oracle DB, MySQL and other data storing/processing software.

Faqs

Questions You May Have In Your Mind?

We are here to answer all your valuable questions about our Information technology company providing various innovative solutions. Let’s have a look at some of the general questions that might be popping into your head.

To address any IT issues that may arise, we provide a single point of contact to our clients for all the services we offer. There is an exceptional ticket-tracking system that ensures timely resolution of issues within SLA.

Any type of corporate business or enterprise can benefit from our IT services. From health care and hospitality to the catering and food industry, several happy and recurring clients have been taking IT services from us for their office and remote network infrastructure and data management.

Yes, we offer a flexible support model. Our skilled IT technician can assist onsite, where our experts visit your location, or remotely through secure connections, ensuring prompt and efficient issue resolution.

We guarantee the security of remote sessions through encrypted connections using industry-standard protocols like SSL/TLS. Our IT technicians adhere to strict authentication practices, often incorporating multi-factor authentication for added security. Session activities are logged and monitored to identify anomalies, and our remote support tools are regularly updated to address potential vulnerabilities. Additionally, we prioritize user education on security best practices. By implementing these measures, we ensure a robust and secure remote support experience, protecting your sensitive data and maintaining the integrity of your IT systems.
 

Our onsite and remote services have transformed the business operations of several companies. Do you also want to join the ranks of our happy customers? Let us optimize your business operations by installing the world-class technology setup.

Our onsite and remote services have transformed the business operations of several companies. Do you also want to join the ranks of our happy customers? Let us optimize your business operations by installing the world-class technology setup.

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