+601136738213
T2A-09-07, Menara 3 Towers, 349, Jalan Ampang, Kampung Berembang, 55000 Wilayah Persekutuan, Kuala Lumpur,
info@ithubtechnologies.com
IT HubIT Hub

IT Support On-Site & Remote

Services & Solutions

Onsite and Remote IT Support

As businesses grow, their IT infrastructure also keeps on increasing which requires ongoing maintenance and IT support. This makes it crucial to pick the right technical services for your infrastructure needs. As a result, this requires several professionals to keep your systems updated and running as it is essential for your business’s effectiveness and productivity. However, this makes it hard for businesses to manage. To eliminate the excessive chaos of hiring several IT engineers, IT Hub Technologies is here to save your day by offering a wide variety of engineers and IT professionals under one roof on a contractual basis.

We understand your unique needs and preferences regarding IT infrastructure support. Your enterprise needs not only fast and efficient technical services and IT onsite support but also exceptional off-site data management systems for smooth remote work. Our IT company in Malaysia offers contract-based IT onsite support services in various cities of Malaysia, including Kuala Lumpur, Penang, and Johor Bahru. Our IT support services also extend to Singapore. With access to over 1000 IT experts, including cloud engineers, data analysts, network engineers, and system administrators located in Malaysia, Singapore, Indonesia, Kenya, Dubai, Australia, and the USA, we are available around the clock to provide remote assistance and onsite support, ensuring minimal downtime and maximum uptime. We touch several domains to provide top-quality IT support services for IT infrastructure and data management for onsite service and remotely, including

  •         Data Security
  •         Data Encryption
  •         Connectivity
  •         Reliability
  •         Data Redundancy
  •         Data Backup
  •         Recovery plan
  •         Data migration
  •         Data ERP and application integration
  •         Data integration

Our Experts

Our network company in Malaysia is home to 120 technical specialists, including.

Our IT company has a wide range of expert engineers that offer tier 1 support, tier 2 help desk services, and even level 3 onsite service at your offices. They are well-versed in providing the required IT solutions to meet business requirements and have proven years of working experience in the IT industry.

The expertise of our skilled technical executives includes.

  •         EUC/Data Centers
  •         IMAC for EUC/Data Centers
  •         Desktop Support
  •         Hardware Repairing
  •         IT Asset Disposal (ITAD)
  •         Site Surveys
  •         Installing networking equipment such as desktops, servers, printers, access points, routers & switches.
  •         Stock Inventory and Audits
  •         Full-time Outsourced Resources and Deployments.
  •         Maintenances and support of IT Infrastructure

IT Hub Technologies is regarded as the one-stop IT outsourcing solution for the corporate industry. This includes offering IT onsite support for computers, software, and hardware. Our experienced IT technician physically sets up computers and software systems at your desired office throughout Malaysia and Singapore.

We provide in-depth expertise emerging technology and business domains, along with a product-agnostic approach and flexible service models. Our experience and capabilities revolutionize mortgage lending processes, drive transformation and help lenders achieve their business goals

Network engineers

Our network company in Malaysia also encompasses top-notch network engineers who specialize in

  • Designing and implementing domain management
  • AD and file storage servers
  • WSUS and WDS management
  • Security queues and access control policies
  • Wireless and VPN connectivity
  • Network security and downtime prevention
  • IT Asset Management
  • Onboarding Users
  • User Induction
  • Domain management
  • Server management
  • Network Infra management
  • Network device maintenance
  • Critical system updates
  • Fixing security errors

    Our technical specialists efficiently maintain various IT Infrastructure like desktops, laptops, servers, printers, routers and switches. Our staff is skilled and trained to ensure clients have streamlined business operations and improved productivity.

Network engineers

Our network company in Malaysia also encompasses top-notch network engineers who specialize in

  • Designing and implementing domain management
  • AD and file storage servers
  • WSUS and WDS management
  • Security queues and access control policies
  • Wireless and VPN connectivity
  • Network security and downtime prevention
  • IT Asset Management
  • Onboarding Users
  • User Induction
  • Domain management
  • Server management
  • Network Infra management
  • Network device maintenance
  • Critical system updates
  • Fixing security errors

    Our technical specialists efficiently maintain various IT Infrastructure like desktops, laptops, servers, printers, routers and switches. Our staff is skilled and trained to ensure clients have streamlined business operations and improved productivity.
Overview

Make your Supply Chain Resilient, Sustainable and future-ready

Global Supply chains are more complex and susceptible to change than ever before. On one Hand new technologies are bringing disruption at an unprecedented speed and scale, on the other organizations are constantly under pressure to become more efficient. Than there is always a possibility of the next global event that can push businesses to completely rethink the way they manage their supply chains. Last but not least, sustainability is now at the core of every supply chain strategy. In a nutshell, if you are supply chain leader you are in the middle of a large scale transition. We can be of assistance.
Our comprehensive suite of industry-leading solutions can provide the tools and expertise required to re-imagine your supply chain management (SCM). Our focus is always on delivering superior value to our clients and helping them achieve a competitive edge in the market.

Questions You May Have In Your Mind ?

We are here to answer all your valuable questions about our IT company in Malaysia and our various innovative services. Let’s have a look at some of the general questions that might be popping in your head.

To address any IT issues that may arise, we provide a single point of contact to our clients for all the services we offer. There is an exceptional ticket-tracking system that ensures timely resolution of issues within SLA.
Any type of corporate business or enterprise can benefit from our IT support services. Ranging from health care and hospitality to the catering and food industry, we have several happy and recurring clients who have been taking IT services from us for their office and remote network infrastructure and data management.
Yes, we offer a flexible support model. Our skilled technicians can assist onsite, where our experts visit your location, or remotely through secure connections, ensuring prompt and efficient issue resolution.
We guarantee the security of remote support sessions through encrypted connections using industry-standard protocols like SSL/TLS. Our technicians adhere to strict authentication practices, often incorporating multi-factor authentication for added security. Session activities are logged and monitored to identify anomalies, and our remote support tools are regularly updated to address potential vulnerabilities. Additionally, we prioritize user education on security best practices. By implementing these measures, we ensure a robust and secure remote support experience, protecting your sensitive data and maintaining the integrity of your IT systems.

We provide in-depth expertise emerging technology and business domains, along with a product-agnostic approach and flexible service models. Our experience and capabilities revolutionize mortgage lending processes, drive transformation and help lenders achieve their business goals

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