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IT Support On-Site & Remote

IT Support and Technical Support Engineer Malaysia

Our IT company in Malaysia offers contract-based IT support services in various cities of Malaysia, including Kuala Lumpur, Penang, Ipoh, Kuantan, and Johor Bahru. With over 120+ IT Technicians and technical support engineers in Malaysia including cloud engineers, data analysts, network engineers, and system administrators it is easy for us to be available around the clock to provide IT onsite support in Malaysia and dedicated remote support ensuring minimal downtime and maximum uptime.

Our technical support engineer and IT Technicians Malaysia are certified and well-versed in providing the required technical support and solutions to meet business requirements, with proven years of working experience in the IT industry. We touch several domains and walk extra miles each day to provide the best IT support Malaysia. We are an IT outsourcing solution company In Malaysia, providing IT hardware, software customization, and the best IT support services under one roof.

IT support

Our Best IT Support Services Incorporates

EUC/Data Center

Desktop Support

User Onboardings

Hardware Repairing

Domain Management

User Inductions

Site Surveys

Windows Deployments

Cloud Computing

Stock Inventory

Server Management

Virtual Computing

IT Equipment Installation

Network Access & Security

Data Storage & Recovery

IT Onsite Support Services Extended To Regions

Our IT onsite support Malaysia services are extended to Singapore, Indonesia, Vietnam, Japan, UAE, Qatar, Australia, Mexico, and the US. Our comprehensive IT outsourcing solution encompasses a wide range of solutions and supports to organizations such as hardware procurement, installation, configuration, end-user support, warranty claims, and asset disposal. Our technical support engineer Malaysia provides onsite and remote support around the clock, enables IT ticketing system and tracks incidents, and ensures timely resolution of issues within service level agreements.

IT Hub Technologies is regarded as one-stop IT outsourcing solution for the corporate industry. This includes offering support for computers, software, and hardware. Our experienced IT technician physically sets up computers and software systems at your desired office throughout your global branches.

IT Hub Technologies is regarded one-stop IT outsourcing solution for the corporate industry. This includes offering support for computers, software, and hardware. Our experienced IT technician physically sets up computers and software systems at your desired office throughout your global branches.

Why Choose IT Hub Technologies As IT Support Service Provider?

With over ten years of experience in the field, going the extra mile, resolving complex issues, and providing constant support to our clients we are known as the Best IT support service provider in Malaysia. Services include tracking of tickets, hardware maintenance, warranties claims, desktop support, user onboarding, user inductions, server management, domain accessibility, network security, enabling the latest technologies, cost-efficient and a well-maintained Infrastructure, allows businesses to focus on their core operations while having IT department outsourced, being maintained and supported by the IT experts.

Our analysis, forecasting, long-term planning, and backup strategies, keep our working model unique, ensuring that your business operations are never disrupted.

Our well-versed IT technicians are specialized in deployment and providing top-notch IT solutions to meet business requirements. Include EUC/Data Centers, IMAC for EUC/Data Centers, Desktop Support, Hardware Repairing, IT Asset Disposal (ITAD), Site Surveys, Installations and customized configuration, Stock Inventory and Audits, and full-time dedicated outsourced resources. Our technical support engineers are certified in various domains that enable us to address any IT issues that may arise and we provide a single point of contact to our clients for all the services we offer. Connect with us.

IT Engineers

Our Tech company provides IT onsite support service to various cities. We offer the best IT support services from Level 1, Level 2, and Level 3 Engineers including Network engineers, System administrators, Data migration specialists, UI/UX designers, Web and App developers, and Software engineers on a contractual and on-demand basis. We can offer several services including EUC/Data centers, network device configuration, AD management, Domain and VPN accessibility, Windows deployment, desktop support, and other wide range of technical services.

Network Engineers

Our IT company in Malaysia also encompasses top-notch IT experts who specialize in designing and implementing network infrastructure. Our network engineers are well-versed and certified by Cisco, Aruba, Juniper, Mikrotik, and Ruijie. Our technical engineers have hands-on experience in networking device configuration including switching, routing, firewall deployments, WLAN, VPN, MPLS, and SD-WAN management. We also provide network troubleshooting onsite, network device procurement, maintenance, and upgrades.

Cloud Engineers

We are professional IT contractors with years of experience in cloud computing and virtualization technologies. We have certified engineers from Microsoft Azure, Ali Baba, and Amazon. You can rely on our IT company to migrate to the cloud, manage your cloud infrastructure, set up virtualized environments, and optimize resource allocation for improved scalability, flexibility, and cost-efficiency. Our remote and onsite support service is exceptional, our technical engineers are well-equipped for upcoming challenges and support around the clock.

System Administrators

IT Hub Technologies has several experienced system administrators available in Malaysia and other various countries. Our system administrators are certified and well-experienced in managing networks and domains Including AD and file storage servers, WSUS and WDS management, security queues and access control policies, domain accessibility, wireless and VPN connectivity, network security, IT Asset management, user training and onboarding, server maintenance, data migrations and other crucial IT operations.

Software Developer

Our IT experts also include software developers and software functional consultants, providing onsite service on monthly or project-based contracts to worldwide clients. With access to more than 60+ software engineers and developers, we are proud to be the leading IT company in Malaysia. Our IT Technicians with hands-on experience in preferred languages such as Java, Laravel, Ruby, C++, Rust, SQL, Python, PHP, and other programming languages can assist you in developing customized software and solutions for your business needs.

Data Analysts

We also have Data engineers and migration specialists in our organization who are proficient in programming languages and big data technologies like Python, Java, SQL, Hadoop, Spark, and Kafka. Our developers have potential in data management skills due to several years of practice. We can set up data storage systems, and implement backup strategies, ensuring data integrity and disaster recovery capabilities. We also extract and acquire data from different databases like SQL Server, Oracle DB, MySQL, and other data-storing/processing software.

FAQS

Questions You May Have In Your Mind?

We are here to answer all your valuable questions about our Information technology company providing various innovative solutions. Let’s have a look at some of the general questions that might be popping into your head.

To address any IT issues that may arise, we provide a single point of contact to our clients for all the services we offer. There is an exceptional ticket-tracking system that ensures timely resolution of issues within SLA.

Any type of corporate business or enterprise can benefit from our IT services. From health care and hospitality to the catering and food industry, several happy and recurring clients have been taking IT services from us for their office and remote network infrastructure and data management.

Yes, we offer a flexible support model. Our skilled IT technician can assist onsite, where our experts visit your location, or remotely through secure connections, ensuring prompt and efficient issue resolution.

We guarantee the security of remote sessions through encrypted connections using industry-standard protocols like SSL/TLS. Our IT technicians adhere to strict authentication practices, often incorporating multi-factor authentication for added security. Session activities are logged and monitored to identify anomalies, and our remote support tools are regularly updated to address potential vulnerabilities. Additionally, we prioritize user education on security best practices. By implementing these measures, we ensure a robust and secure remote support experience, protecting your sensitive data and maintaining the integrity of your IT systems.

Our onsite and remote services have transformed the business operations of several companies. Do you also want to join the ranks of our happy customers? Let us optimize your business operations by installing the world-class technology setup.

Our onsite and remote services have transformed the business operations of several companies. Do you also want to join the ranks of our happy customers? Let us optimize your business operations by installing the world-class technology setup.