+601136738213
T2A-09-07, Menara 3 Towers, 349, Jalan Ampang, Kampung Berembang, 55000 Wilayah Persekutuan, Kuala Lumpur,
info@ithubtechnologies.com
IT HubIT Hub

IT Support On-Site & Remote

Onsite and Remote IT Support

Our IT company in Malaysia offers contract-based IT support services in various cities of Malaysia, including Kuala Lumpur, Penang, and Johor Bahru. Our IT support services also extend to Singapore. With access to over 1000 IT contractors, including cloud engineers, data analysts, network engineers, and system administrators located in Malaysia, Singapore, Indonesia, Kenya, Dubai, Australia, and the USA.

We are available around the clock to provide remote assistance and onsite support, ensuring minimal downtime and maximum uptime. We touch several domains to provide top-quality IT support. Our remote and onsite service is for technology infrastructure and data management. Not only does this exceptionally manage your strategic data, but it also prevents external threats, ransomware, and malicious activities.

Our IT Support Solutions

Data Security

Data Encryption

Connectivity

Data integration

Data Redundancy

Data Backup

Recovery plan

Data migration

Data ERP and application integration

IT Expert Engineers

Our network company in Malaysia is home to 120 technical specialists. IT Hub has a wide range of expert engineers that offer tier 1 support, tier 2 help desk services, and even level 3 onsite service at your offices. Our IT technician can offer several onsite services including EUC/Data centers, IMAC for EUC/data centers, desktop support, hardware repairing, IT Asset Disposal (ITAD), site surveys, installing networking equipment, stock Inventory and Audits, and full-time outsourced resources and deployments.

Network Engineers

Our IT company in Malaysia also encompasses top-notch experts who specialize in designing and implementing domain management, AD and file storage server, WSUS and WDS management, security queues and access control policies, wireless and VPN connectivity, network security and downtime prevention, IT Asset Management, onboarding users, domain management, user Induction, server management, network Infra management, network device maintenance, critical system updates and fixing security errors.

IT Hub Technologies is regarded as the one-stop IT outsourcing solution for the corporate industry. This includes offering IT support for computers, software, and hardware. Our experienced IT technician physically sets up computers and software systems at your desired office throughout Malaysia and Singapore.

Cloud Engineers

Our professional IT contractors have years of experience in cloud computing and virtualization technologies. We have certified engineers by Microsoft Azure, Ali Baba, and Amazon. You can rely on out IT company for migration to the cloud, managing your cloud infrastructure, setting up virtualized environments and optimizing resource allocation for improved scalability, flexibility and cost-efficiency. Our remote and onsite service for IT support is exceptional as we enable your business team to work from anywhere at any time. 

Data Analysts

We also have many IT technician in Malaysia who are proficient in programming languages and big data technologies like Python, Java, SQL, Hadoop, Spark and Kafka. Our IT contractors have all data management on their tips due to several years of practice. We can setup NAS, SAN, and storage systems, implement backup strategies, ensuring data integrity and disaster recovery capabilities. We also extract and acquire data from different databases like SQL Server, Oracle DB, MySQL, Excel, or any other data storing or processing software.

System Administrators

IT Hub Technologies has several experienced system administrators who play a crucial role in providing quality IT support services in Malaysia and Singapore.  Whether it’s network configuration, server maintenance, or cybersecurity protocols, our dedicated experts are equipped to handle the intricacies of your IT environment. Our IT company offers onsite support to ensure your company’s systems work efficiently. We also troubleshoot and maintain computer servers and network.

Questions You May Have In Your Mind ?

We are here to answer all your valuable questions about our IT company in Malaysia and our various innovative services. Let’s have a look at some of the general questions that might be popping in your head.

To address any IT issues that may arise, we provide a single point of contact to our clients for all the services we offer. There is an exceptional ticket-tracking system that ensures timely resolution of issues within SLA.
Any type of corporate business or enterprise can benefit from our IT support services. Ranging from health care and hospitality to the catering and food industry, we have several happy and recurring clients who have been taking IT services from us for their office and remote network infrastructure and data management.
Yes, we offer a flexible support model. Our skilled IT technician can assist onsite, where our experts visit your location, or remotely through secure connections, ensuring prompt and efficient issue resolution.
We guarantee the security of remote IT support sessions through encrypted connections using industry-standard protocols like SSL/TLS. Our IT technician adhere to strict authentication practices, often incorporating multi-factor authentication for added security. Session activities are logged and monitored to identify anomalies, and our remote support tools are regularly updated to address potential vulnerabilities. Additionally, we prioritize user education on security best practices. By implementing these measures, we ensure a robust and secure remote support experience, protecting your sensitive data and maintaining the integrity of your IT systems.

Our onsite and remote IT support services have transformed the business operations of several companies. Do you also want to join the ranks of our happy customers? Let us optimze your business operations by installing the world-class technology setup.

Call Now Button